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Frequently Asked Questions

How often should I wash my mask?

We recommend washing your mask every day after being outside of your home. We find it best to have two masks, one in the wash and one clean.

How do I wash my mask?

We recommend washing your mask in a pillow case on a regular machine wash cycle at 65 degrees. When ironing your mask, make sure you avoid the elastics.

How do I wear my mask to provide the best protection?

To use your mask, wash your hands before picking your mask up by the ear loops and secure them around your ears. Make sure the mask is covering your nose and comes down below your chin.

To remove your mask, wash your hands before removing your mask by the ear loops taking care not to touch the front of the mask. 

Are there different size options?

We are making one size for men and one size for ladies, the only difference being the size of the elastic loops. 

How many layers of cotton are in each mask?

Our masks have two layers of cotton. The cotton we use has a high thread-count. Each has mask on average has a thread-count of 160.

Do you make smaller masks for children?

At the moment we are making adult sized masks only.

Will my mask be identical to the pictures on the website?

The colour-way will be the same, however, the patterns may vary from time to time.

Can I order a mixed pack?

You can order single masks - one of each size / colour.

Can I pre-order if the mask I want is out of stock?

We are not currently taking pre-orders.

When will my order be dispatched?

Orders are dispatched 1-2 working days after your order is placed.